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IMPORTANT TRAVEL UPDATES

November 28th 2020

Fraser Island is temporarily closed to visitor arrivals until December 13th, following the directive of Queensland Fire & Emergency services. This is a precautionary measure and does not affect guests currently at the resort. For the latest updates on island conditions, please visit: https://parks.des.qld.gov.au/park-alerts

In the meantime, if you have an existing booking and/or are planning to travel to the resort within the coming days, our team will contact you to make alternative arrangements.  Alternatively, if you have made a booking with us directly, please use the form below to submit your details for action by our team.

Guests will be contacted in order of arrival date, and we thank you for your patience and during this time.

If you have made your booking with us directly, please rest assured that if this closure impacts your travel plans, we will offer a free date amendment or credit for future travel, regardless of the original booking T&Cs.  If you have booked via an agent or third-party, please contact them directly to discuss arrangements.

We value your loyalty and support and look forward to welcoming you on Fraser Island soon.

 

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If you need to amend your travel plans, please submit your enquiry via the form below.

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